The Mission of Merrill Gardens focuses on our residents. We strive to provide the best in retirement community living for our residents by:
- Supporting the independence, individuality, privacy and decision-making ability of each resident.
- Meeting the changing needs of residents by providing the best available assisted living, social and wellness services.
- Providing outstanding facilities and a vibrant community living environment for our residents.
To realize our mission, we follow these guiding principles:
- We provide an enriching living environment that makes a positive difference in the lives of all of our residents.
- We recognize that residents, family members and team members are our customers.
- We hire, develop and support team members by providing a superior working environment and we educate team members with the most up to date information available in our industry.
- We recognize and promote team members who exhibit dedication and commitment to overall excellence.
- We employ a systematic approach to quality assurance to verify we are consistently exceeding our high standards.
- We value open communication throughout our organization and we continually seek to improve through ideas and feedback from residents, family members, team members and investors.
- We make quality business decisions on behalf of our team members, residents and family members and investors.