COVID-19 Update:

Merrill Gardens at Ballard

 

 

Update May 28:

We are pleased to report that no additional residents or team members have tested positive for the virus based on our latest round of testing. 

Update May 20:

We have received the majority of the results from our resident and team member testing and there are no additional cases of the virus at the community.  

Update May 14:

The testing of residents and team members continues and we anticipate all results soon.  At this time we have two residents and two team members who have tested positive. Our team members are not experiencing any symptoms of the virus and they remain away from the community.  One resident remains away from the community and the other is isolating at the community. 

Update May 5:

We are in the process of faciilitating testing for the virus for all residents and team members at the communityTo date, one resident and one team member have tested positive.  The resident is away from the community and the team member will not return to work until the quarantine period has passed.  Testing is taking place this week and we will share the results as soon as they are available.

Update May 4:

At this time we have one resident and one caregiver who have tested positive for COVID-19. The team member last worked at the community on April 26 and is not experiencing any symptoms at this time.  This individual will not return to work in the community until the quarantine period has passed. The resident with the virus remains at the community in isolation.

Update April 26: 

We want to let you know that a resident at the community has tested positive for COVID-19.  As we told you in previous communication, this resident let us know they were not feeling well earlier this week and they remain in isolation in their apartment.  I am sure you will join us in wishing this individual well.

It is important to note that there are no other residents and no team members who are reporting symptoms and no one else at the community has tested positive for the virus. We are in touch with anyone who might have interacted with the affected resident and we are also continuing to do additional deep sanitation throughout the community.

As you know, we have been operating under our Enhanced Resident Protection Protocol since March 17 and that will continue as outlined below.  It is imperative that all residents continue to follow this protocol.

Visitors: 

  • Visitors are not allowed at the community at this time. 

Dining: 

  • The dining room remains closed.    
  • Residents are receiving all meals via cart service to their apartments.

Residents Remain in Apartments:

  • Residents remain in their apartments during this time.

Daily Temperature Checks:

  • We will continue checking residents and team members for fever symptoms each day. It is also important that residents or team members alert us immediately if they are feeling ill. 

Please reach out to the community leadership team if you have any specific questions and we will also continue to provide updates with any new information.  Thank you in advance for your support and encouragement. 

April 13 Update:

We want to thank our residents and team members for their efforts to follow our Enhanced Resident Protection Protocol.  At this time there are still no confirmed cases of the virus at Merrill Gardens at Ballard.  

March 29 Update:

We are pleased to report that all team members who were tested have now received negative tests for COVID -19 and we do not have any residents or team members with a confirmed case of the virus. Our Enhanced Resident Protection Protocol remains in place at the community.

March 23 Update:

We have now received tests back from two team members who were exhibiting possible symptoms and they have both come back negative for COVID-19.  There is still one team member who is waiting on the results of a test and we will provide an update when we receive that information.

While this is certainly good news, we want you to know that we will continue our Enhanced Resident Protection Protocol, based on guidelines from the Centers for Disease Control and public health officials.  Here is what that entails: 

Visitors: 

  • We are not allowing visitors to enter the community at this time. 
  • Family members may drop essential supplies to residents outside the community and team members will deliver to resident apartments. 

Dining: 

  • The dining room remains closed and residents will continue to receive all meals via cart service to their apartments.

Residents in Apartments:

  • During this time, residents will need to remain in their apartments.​

We continue to thank you for your support and understanding and encourage you to please reach out to the community leadership team if you have any specific questions. 

We will also continue to provide updates here and you can always reach out to us on our hotline at 206-676-5330. 

March 14, 2020

We want to let you know that today we learned that three team members have reported possible symptoms that may be consistent with COVID-19.  Their symptoms are mild and they are at their homes.  It is important to note that one of the team members last worked on March 5, one last worked on March 7 and one last worked on March 9, so it has been almost a week since any of them were in the community.  Again, these team members have not tested positive for COVID-19 but we are monitoring their conditions closely and they are consulting with their physicians. 

It is also important to note that no other team members or residents are reporting symptoms at this time and we continue to check team member and resident temperatures daily.

Community Protocol:

We want to be overly cautious – even though the last time either of these team members worked in the community was seven days ago, we are now implementing additional protocols effective Sunday, March 15:

Visitors: 

  • We will no longer allow visitors to enter the community at this time. The only exception is medical personnel and family members who are already providing showers and medication to residents.  In those cases, family members must be approved through the General Manager, and then schedule their visits in advance by calling the Front Desk. They will be required to undergo a strict protocol to enter the community.
  • If family members need to bring essential supplies to a resident, our team will meet them outside and deliver to the resident’s apartment.  

Dining: 

  • The dining room will now be closed, and residents will now receive all meals via cart service to their apartments.
  • We are asking that residents remove all personal items from the shelf outside their door so that we can easily deliver their meals.
  • The breakfast menu will be delivered to resident apartments on Sunday night and the daily menu will arrive by 11am – these will be placed on the shelves outside the apartment.

Residents Remain in Apartments:

  • During this time, residents will need to remain in their apartments.
  • If residents decide to leave the community, they will not be able to return until we have resumed normal operations and they must have approval to return from the General Manager.

Keeping in Touch:

  • We will be assisting residents with the use of technology to keep in touch with loved ones and we will be providing daily updates via email to families and to resident doors with their menus to keep everyone up to date on the situation.

Timeframe: 

We wish we could provide you with an exact timeframe for this protocol but there are too many variables to put a timeline on this situation.  The King County Health Department tells us that a person can be cleared to return to work 72 hours after they stop experiencing symptoms.  Based on that, it is fair to anticipate that this protocol will last for at least the next week or so, barring any changes.  We promise to keep you updated as soon as we have any additional information.

We thank you for your support and understanding and encourage you to please reach out to us at 206-838-8555 if you have any specific questions.  We will continue to provide updates on our website, and you can also call our hotline at 206-676-5330.