Frequently Asked Questions

The community offers a variety of apartment options including studios, one-bedroom and two-bedroom apartments for Independent Living residents designed for comfort, privacy, and convenience.

Yes. Residents bring their own furnishings and are encouraged to add sentimental items and personal touches to make their apartment feel like home. Small pets are also welcome, subject to community policies.

Truewood by Merrill, Pinole offers private apartments in a variety of floor plans to support residents’ independence and lifestyle. These bright, airy homes feature spacious layouts, ample storage, and private patios and balconies for comfortable living.

Yes. The community is designed to support active, older adults and includes thoughtfully designed residences and shared spaces intended to promote accessibility and ease of mobility.

Residents enjoy a maintenance-free lifestyle including meals and snacks, housekeeping, and maintenance services, that allows them to spend more time enjoying activities and social opportunities.

Residents enjoy a flexible dining program, with nutritious meals available during dining hours. Specific dining schedules may vary and are available from the community team.

Yes. The dining team works to accommodate dietary restrictions and preferences whenever possible. The program features nutritious, well-balanced meals prepared with quality ingredients. Prospective residents should consult the dining team about special dietary needs before moving in.

The dining experience is social, welcoming, and designed to encourage residents to gather with friends and neighbors while enjoying chef-prepared meals.

Apartments include a refrigerator and sink rather than a full kitchen which enables residents to prepare light snacks. Residents can enjoy chef-prepared meals in the community dining room. Please contact the community team for details about permitted small appliances and in-apartment food preparation options.

Truewood by Merrill, Pinole offers a vibrant, warm and welcoming community where residents can shape daily life around their own interests and routines. The culture emphasizes autonomy, choice, social connections and everyday fulfillment in a senior-focused setting.

Residents enjoy a full calendar of social events, wellness programs, educational opportunities, and recreational activities that encourage engagement and connection.

Take a look at our current calendar!

Absolutely. Community events, shared meals, group activities, and common gathering spaces create opportunities for residents to build friendships and stay connected.

Enjoy maintenance-free living with chef-prepared meals served restaurant-style, private dining rooms, and engaging activities. Amenities include a fitness area, grand piano, billiards lounge, library, TV/movie room, on-site salon, and welcoming gathering spaces.

Transportation services are offered at Truewood by Merrill, Pinole and are available to help residents attend appointments, run errands, and participate in community outings.

Living at Truewood by Merrill, Pinole puts waterfront scenery, local history, and community outings close to home. Within a five-mile radius of the community highlights include Bayfront Park for views of San Pablo Bay; Fernandez Park for picnics and outdoor gatherings; Old Town Pinole’s self-guided historic walking tour, featuring heritage buildings and murals; and the Pinole Farmers’ Market for fresh produce, baked goods, and local vendors.

Family members and friends are encouraged to remain active participants in residents' lives. Visitors are welcome, and the community strives to create a welcoming environment for loved ones.

Yes. Truewood by Merrill, Pinole is a pet-friendly community, helping residents maintain the companionship and comfort that pets provide. Community guidelines apply.

The community incorporates safety features, emergency response protocols, trained staff, and environments designed to support resident well-being.

Yes. Team members undergo appropriate hiring and screening processes consistent with company standards and applicable regulations.

Monthly fees typically include the apartment, utilities, meals, a robust activity program, scheduled transportation, housekeeping, maintenance, and access to community amenities.

Pricing for Truewood by Merrill, Pinole starts at $2,995 per month though costs may vary depending on apartment type selected.

Move-in fees and deposits vary. We are proud to offer a month-to-month rental option with no long-term commitment. The community team can provide current pricing and specific financial details.

Our community offers a month-to-month rental structure, giving residents flexibility and avoiding long-term commitments. Truewood will guide residents throughout the transition, including apartment selection, move-in preparation, and settling into the community.

Families should contact the community directly to discuss available resources and eligibility requirements for outside assistance programs.

The community provides support throughout the transition process, including guidance on apartment selection, move-in preparation, and settling into the community.

Truewood by Merrill, Pinole offers Independent Living services. Residents enjoy a maintenance-free lifestyle and the freedom of independent living. All while benefiting from community amenities and enjoying an engaging community lifestyle.

The community has emergency response procedures in place, with trained team members available to respond quickly and coordinate emergency services when needed.

Truewood by Merrill, Pinole offers independent living which has been designed for an active, maintenance-free lifestyle with a private apartment, meals, housekeeping, maintenance, programs, transportation, and community amenities rather than skilled nursing care.

Residents benefit from meaningful activities, social engagement, and supportive relationships that foster purpose, belonging, and emotional wellness.

Yes. Prospective residents and families are encouraged to schedule a personalized tour to meet the team, explore the community, and learn more about available services and experience the community firsthand. You can also call to speak with someone directly.

Residents and families love the welcoming team, vibrant neighbors, and engaging activities, along with clean, spacious, light-filled apartments and common areas with updated finishes.

Moving to senior living is a significant change and adjusting takes time. The team at Truewood by Merrill, Pinole strives to create a welcoming environment where new residents can build friendships, enjoy activities that match their interests, and feel comfortable and supported in their new home.