Senior Living FAQs – Merrill Gardens at Willow Glen, San Jose, CA

Our community offers a variety of apartment options for Independent, Assisted and Memory care residents designed for comfort, privacy and convenience.

Yes. Residents are encouraged to personalize their new home with furnishings, photos, and cherished belongings to create a familiar and comfortable environment.

Apartment features vary by floor plan and are designed to support comfort, independence and daily living needs. Please contact the community for current apartment options and availability.

Our community is designed to support older adults with accessible living spaces and community areas that promote ease of mobility.

Residents enjoy a maintenance-free lifestyle with housekeeping and maintenance services, giving them more time to enjoy connections, events, and activities.

Residents enjoy restaurant-style dining. Merrill Gardens' Anytime Dining program provides flexibility and allows residents to dine during extended meal service hours.

Yes. The dining team works to accommodate dietary restrictions and individual nutritional needs whenever possible.

Our dining experience is social, welcoming, flexible and designed to bring residents together while they enjoy a variety of nutritious, chef-prepared meals.

Many apartment homes include kitchenettes or kitchen features, allowing residents to prepare simple meals and snacks if they choose.

Merrill Gardens at Willow Glen offers a warm, vibrant and welcoming atmosphere where residents are encouraged to remain active, connected, and engaged.

Residents enjoy convenient access to Downtown Willow Glen’s shops and restaurants, the local farmers market, nearby parks and gardens, and popular San Jose destinations including museums, entertainment venues, and shopping districts.

Residents can participate in social events, wellness programs, educational and entertainment opportunities, as well as opportunities for recreational and volunteer activities designed to promote joy, connection, and intellectual stimulation.

Take a look at our current calendar. 

Yes. Residents enjoy community events and outings, resident clubs, shared meals, group activities, and a variety of common gathering spaces designed to create opportunities for residents to build friendships and stay connected.

Amenities include landscaped grounds, comfortable gathering areas, a fitness center, library, game room, beauty salon, restaurant-style dining spaces, outdoor areas, activity rooms, and wellness-focused programs that support an active lifestyle.

Transportation services are available to help residents attend appointments, run errands and participate in community outings.

Family and friends are encouraged to visit. Our community strives to create a welcoming environment where residents can spend time with loved ones.

Yes. Merrill Gardens at Willow Glen is a pet-friendly community. Prospective residents should contact the community regarding specific pet policies and requirements.

The community offers professional care services, supportive staff, and specialized Memory Care programming designed to support resident well-being. 

Team members are on-site 24/7. Staffing levels are based on applicable state requirements, and care is provided according to each resident’s individualized care plan.

Yes, background checks are conducted on team members in accordance with applicable state requirements.

Resident well-being is supported through care planning, wellness programming, on-site staffing, a resident call system, wellness checks and coordination around care around changing care needs. Families should ask how changes in appetite, mobility, medication use, mood, or cognition are documented and communicated.

Garden House memory care offers a secure environment with trained team members available on-site.

Residents can enjoy a variety of services and amenities included in their monthly rent, such as dining services, utilities, weekly housekeeping, maintenance, scheduled transportation, a robust activities program, and more. Care services may be additional depending on individual needs.

Pricing for Merrill Gardens at Willow Glen starts at $4500 per month, though costs vary depending on apartment type, care level and services selected. Pricing is subject to change; please contact the community for current details.

Move-in fees and deposits vary. We are proud to offer a month-to-month rental option with no long-term commitment. The community team can provide current pricing and specific financial details.

Residents and families may explore long-term care insurance, veterans' benefits, and other financial resources. Availability and eligibility vary by individual circumstances. Community representatives can provide guidance and referrals.

Families should contact the community directly to discuss information about potential resources, eligibility requirements for outside assistance programs and referrals to financial planning specialists.

The community will guide residents throughout the transition, including apartment selection, move-in preparation, and settling in. Please contact the community for current move-in requirements. Specific move-out and notice requirements are outlined in the residency agreement and can be reviewed with the community team.

Residents are supported through meaningful social connections, engaging activities, creative programs, physical wellness opportunities, personalized care, and a welcoming environment that encourages purpose, belonging, connection, and emotional well-being.

Absolutely. Prospective residents and families are encouraged to schedule a personalized tour to meet team members, explore the community and learn more about available services and experience the community firsthand. You can also call to speak with someone directly.

Residents and family members often highlight the caring staff and warm, welcoming atmosphere at Merrill Gardens at Willow Glen. The community is praised for its inviting environment, quality dining, engaging activities, lovely outdoor spaces, and convenient location near local shopping and entertainment.

Moving to senior living is a major life transition. The Merrill Gardens team works closely with residents and families to provide support, encourage social connections, and help new residents feel comfortable and at home from the very beginning.