Frequently Asked Questions
Truewood by Merrill, West Covina

Truewood by Merrill, West Covina offers studio, one-bedroom, and two-bedroom apartment homes for independent living.

Yes. Residents are encouraged to bring personal furnishings, photos, and cherished belongings to create a familiar and comfortable home environment.

Apartment features vary by floor plan but are designed to provide comfortable living spaces that support residents' independence and lifestyle needs.

Yes. The community is designed to support older adults with accessible living spaces and community areas that promote ease of mobility.

Residents enjoy a maintenance-free lifestyle with housekeeping, maintenance services, and support that allows them to spend more time enjoying activities and social opportunities.

Residents enjoy a flexible dining program with daily meals available in the community dining room.

Yes. The dining team works to accommodate dietary restrictions and individual nutritional needs whenever possible.

The dining experience is social, welcoming, and designed to encourage residents to gather with friends and neighbors while enjoying chef-prepared meals.

Apartment features vary by floor plan. Community representatives can provide details about in-apartment cooking options.

Truewood by Merrill, West Covina offers a vibrant, warm and welcoming setting, centered on personal connections, autonomy, and everyday fulfillment.

Residents can participate in a variety of social events, wellness programs, educational opportunities, and recreational activities designed to promote engagement and connection.

Take a look at our current calendar!

Absolutely. Community events, shared meals, group activities, and common gathering spaces create opportunities for residents to build friendships and stay connected.

Amenities include beautifully landscaped grounds, fitness area, billiards room, on-site salon, welcoming common spaces, an inviting patio area, private balconies, chef-prepared dining, activities and maintenance-free living.

Transportation services are available to help residents attend appointments, run errands, and participate in community outings.

The community offers convenient access to the San Gabriel Valley and historic Route 66, with a variety of nearby shopping, dining, and entertainment options.

Nearby attractions include outdoor recreation at South Hills Country Club and walking or hiking at Galster Wilderness Park and Arcadia Wilderness Park. For a leisurely outing, visit the Glendora Historical Society Museum, Baldwin Park Historical Society Museum, or Duarte Historical Museum.

Residents also have access to numerous healthcare options in West Covina, the North San Gabriel Valley, and Pasadena.

Family members and friends are encouraged to remain active participants in residents' lives. Visitors are welcome, and the community strives to create a welcoming environment for loved ones.

Yes. Truewood by Merrill, West Covina is pet-friendly, helping residents maintain the companionship and comfort pets provide. Community guidelines apply.

Yes. Team members undergo appropriate hiring and screening processes consistent with company standards and applicable state regulations. Specific hiring practices can be discussed with community leadership.

Truewood by Merrill, West Covina is an independent living community, so residents manage their own healthcare needs.

Monthly fees typically include the apartment, meals, activities, housekeeping, maintenance, and access to community amenities.

Pricing for Truewood by Merrill, West Covina starts at $2,895 per month though costs may vary depending on apartment type.

Move-in fees and deposits vary. Truewood by Merrill, West Covina is proud to offer a month-to-month rental option without large buy-in fees. The community team can provide current pricing and specific financial details.

Residents and families may explore long-term care insurance, veterans' benefits, and other financial resources. Community representatives can provide guidance and referrals.

Families should contact the community directly to discuss available resources and eligibility requirements for outside assistance programs.

The community supports residents throughout the transition, including apartment selection, move-in preparation, and settling in. Please contact the community for current move-in requirements and move-out notice details.

Truewood by Merrill, West Covina offers Independent Living services.

Truewood by Merrill, West Covina is an Independent Living community. If care services are necessary, schedule a meeting with the community team to discuss available options with outside agencies.

The community is independent. Residents generally arrange care with their own providers; ask the community which visiting-provider or third-party services may currently be available.

The community has team members available to respond quickly and coordinate emergency services when needed.

Residents should expect to self-manage medications or arrange outside support.

Because this is an Independent Living community, additional care services are not provided by the on-site team. Before moving in, discuss anticipated care needs and future transition options with the community team.

Truewood by Merrill, West Covina is residential independent living, designed for an active, maintenance-free lifestyle with a private apartment, meals, housekeeping, maintenance, programs, transportation, and community amenities rather than skilled nursing care.

Residents benefit from meaningful activities, social engagement, and supportive relationships that foster purpose, belonging, and emotional wellness.

Yes. Prospective residents and families are encouraged to schedule a personalized tour to meet the team, explore the community, and learn more about available services.

The community is frequently described as welcoming, caring, professional, and responsive. Residents and families also highlight the community’s home-like atmosphere, convenient location, recently updated interiors, housekeeping services, meals, and variety of activities. Many say the community helps residents remain socially engaged while giving families added confidence and peace of mind.

The team partners closely with residents and families during the transition process, helping new residents build connections, participate in activities, and feel comfortable and supported in their new home.